Privacy Policy

1. Introduction

Elysian Privé ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following personal information:

• Full name and contact details (email, phone, WhatsApp)
• Travel preferences and dates
• Number of guests and group composition
• Dietary requirements and mobility considerations
• Country of residence
• Any additional notes you provide through our booking forms

3. How We Use Your Information

We use your personal data to:

• Process and manage your booking requests
• Personalize your travel experience
• Communicate with you regarding your enquiries
• Send booking confirmations and itinerary details
• Improve our services and website

4. Data Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share necessary details with trusted partners (e.g., licensed guides, venues, transport providers) solely to deliver your booked experience.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss. All data is transmitted over encrypted connections (SSL/TLS).

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking-related data is retained for a period of 3 years.

7. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. Analytics data, if collected, is anonymized.

9. Contact

For any privacy-related inquiries, please contact us at:

Email: info@elysianprivetours.com
Phone: +30 698 778 2085